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Draft — pending legal review (effective date, registered address, and jurisdiction to be confirmed before publishing).

Terms & Conditions — TEJUVA

> ⚠️ Template for review — have a qualified lawyer review before launch. This is not legal advice.

Effective date: [INSERT DATE BEFORE PUBLISHING]

Last updated: July 21, 2026

App name: TEJUVA

Website: tejuva.com

Contact: ankit.agrawal79@gmail.com


1. Acceptance of These Terms

These Terms & Conditions ("Terms") govern your access to and use of TEJUVA ("we", "us", "our") — an Ayurvedic wellness application delivered through our mobile and web app and website at tejuva.com.

By creating an account, ticking the consent box at sign-up, or otherwise accessing or using TEJUVA, you confirm that you have read, understood, and agree to be bound by these Terms and by our Privacy Policy, which is incorporated into these Terms by reference. If you do not agree, please do not use the app.

These Terms are a legally binding agreement between you and TEJUVA. They are published as an electronic record under the Information Technology Act, 2000 and do not require a physical or digital signature. Together with the Privacy Policy, they form the complete agreement between you and us regarding your use of the app.


2. Health & Medical Disclaimer

> ⚠️ TEJUVA provides Ayurvedic wellness guidance. It is NOT medical advice, diagnosis, or treatment. Read this section before you rely on anything in the app.

TEJUVA offers general Ayurvedic lifestyle and wellness guidance based on your self-reported Prakriti (constitution), Vikriti (current imbalance), daily logs, and stated goals. Everything the app produces — including your dosha profile, personalised plans, herb and diet suggestions, Daily Health Score, Biological Age estimate, Monthly Health Story, 21-Day Challenge tasks, and every response from the AI wellness guide (Vaidya) — is educational and informational wellness content only.

You expressly acknowledge and agree that:

- TEJUVA is not a medical device, clinic, hospital, or healthcare provider, and does not create a doctor-patient relationship. We are not qualified physicians, registered medical practitioners, or licensed Ayurvedic doctors, and nothing in the app should be treated as if we were.

- Nothing in the app is a substitute for professional medical advice. Always seek the advice of a qualified doctor or registered medical practitioner before starting, stopping, or changing any diet, exercise, herb, supplement, medication, or health practice — especially if you are pregnant, breastfeeding, elderly, have a diagnosed condition (such as diabetes, thyroid disorder, PCOS, hypertension, or heart disease), or take prescription medication.

- Biological Age, Health Scores, and similar outputs are estimates computed from your self-reported logs and Ayurvedic heuristics — not clinical measurements, laboratory results, or diagnoses.

- Herb, food, and lifestyle suggestions are general in nature. Individual responses vary, herbs can interact with medication, and the app cannot know your full medical history. Verify anything that could affect your health with a professional.

- In a medical emergency, call your doctor or local emergency services immediately. Do not use TEJUVA, the Vaidya, or any app feature for emergencies or urgent health concerns.

The same disclaimer is shown in-app immediately before health and AI outputs: *"This is Ayurvedic wellness guidance, not medical advice. Consult your doctor before making health changes."* By using the app you accept full responsibility for any decisions you make based on its guidance.


3. Eligibility

You must be at least 18 years of age and legally competent to enter into a contract under the Indian Contract Act, 1872 to use TEJUVA. By using the app you represent and warrant that you meet these requirements.

TEJUVA is not intended for and must not be used by anyone under 18. We do not knowingly permit minors to create accounts or provide personal or health data. If we learn that a minor has registered, we will delete the account and associated data promptly (see the Privacy Policy, Children's Privacy).

The app is designed for users in India and its content, disclaimers, and legal framework are built around Indian law. If you access it from outside India, you do so on your own initiative and are responsible for compliance with your local laws.


4. The Service

TEJUVA is an Ayurvedic wellness application. Depending on your subscription tier, the service may include:

- A dosha assessment quiz (Prakriti + Vikriti) and a personalised Ayurvedic wellness plan (diet, herbs, routine, exercise)

- Daily wellness logging, a Daily Health Score, a Health Timeline, Biological Age, and a Monthly Health Story

- The Vaidya, an AI wellness guide that generates personalised Ayurvedic guidance

- The 21-Day Challenge, Buddy Challenges, and challenge micro-groups

- Tej Points, a virtual in-app points system, and a rewards/voucher store

- Intimate groups (family, society, office, and flex groups) and community features

- Optional WhatsApp wellness nudges and reminders

Features vary by tier (Free, Pro, Family, and any higher tier) and evolve over time. We may add, change, suspend, or remove features, tiers, or content at any time without liability, though we will give reasonable notice of material changes where practicable. Some features are marked "beta" or "experimental" and may be unstable or withdrawn.

We do not guarantee that the app will be available at all times, uninterrupted, or error-free. Availability may be affected by maintenance, third-party service outages, connectivity, or events beyond our control.


5. Account Registration & Security

Some features require an account. When you register you agree to:

- Provide accurate and current information and keep it up to date

- Tick the sign-up consent box confirming you have read the Privacy Policy and agree to these Terms and to our processing of your health data

- Keep your login credentials confidential and not share your account with anyone

- Be responsible for all activity that occurs under your account

- Notify us immediately at ankit.agrawal79@gmail.com if you suspect unauthorised use of your account

You may create only one personal account. Accounts are personal to you and non-transferable. You must not use another person's account, impersonate anyone, or create an account using false information or on behalf of someone else without authority.

We are not liable for any loss arising from unauthorised use of your account where you have failed to keep your credentials secure. We may refuse, suspend, or cancel a registration at our discretion, consistent with these Terms.


6. User Responsibilities & Acceptable Use

You agree to use TEJUVA only for lawful, personal, non-commercial wellness purposes and in line with these Terms. You must not:

- Break any applicable law, or use the app to facilitate anything illegal

- Provide false, misleading, or impersonated information, or misrepresent your identity or affiliation

- Post or share content that is unlawful, defamatory, obscene, hateful, harassing, threatening, or that infringes another person's rights or privacy

- Share medical misinformation, present yourself as a doctor, or give others medical advice, diagnoses, or prescriptions through the app

- Promote, sell, or advertise products, services, cures, or "miracle" health claims (including anything that would breach the Drugs and Magic Remedies (Objectionable Advertisements) Act, 1954)

- Attempt to reverse-engineer, decompile, scrape, data-mine, or copy the app, its content, or its underlying models, or use bots or automated means to access it

- Interfere with, disrupt, overload, or attempt to gain unauthorised access to the app, its servers, or any user's account or data

- Introduce viruses, malware, or any harmful code, or probe or test the vulnerability of our systems without authorisation

- Abuse, game, exploit, or manipulate Tej Points, challenges, streaks, referrals, vouchers, or any gamification mechanic (including forging check-ins, creating fake accounts, or collusion)

- Use the app in any way that harms us, other users, or third parties, or that damages our reputation

You are solely responsible for the accuracy of the health information you enter and for any decisions you make based on the app. Inaccurate logs will produce inaccurate guidance.


7. Community Guidelines & Moderation

TEJUVA includes groups (family, society, office, and flex groups) and challenge micro-groups. Groups are built around structured wellness check-ins and admin announcements rather than open chat, and members respond using the platform's standard wellness responses.

When taking part in any community feature you agree to:

- Be respectful, supportive, and honest; keep the space wellness-focused

- Not harass, bully, shame, dox, spam, or discriminate against any member

- Not post medical advice, diagnoses, promotional content, or health claims that could mislead or endanger others

- Not share another person's private or health information without their consent

- Follow the reasonable rules set by a group's admin and co-admins

We (and group admins and any AI Co-Admin) may moderate, edit, hide, or remove content, responses, or members, and may close or restructure groups, to keep the community safe and on-topic. We may act on reports of abuse and remove content that breaches these Terms. We are not obligated to pre-screen content and are not responsible for content posted by users, but we reserve the right to review and act on it. Repeated or serious breaches may lead to suspension or termination of your account under Section 15.


8. Tej Points

Tej Points are a virtual, in-app loyalty and engagement mechanic. You earn them through wellness activity (such as daily logs, streaks, challenge completion, and referrals) and use them for in-app perks such as Streak Shields, subscription credits, and partner vouchers.

You acknowledge and agree that:

- Tej Points have no monetary value. They are not money, currency, e-money, deposits, credit, or property, and cannot be redeemed for cash, UPI transfers, bank transfers, or any monetary value.

- Tej Points are non-transferable between users and cannot be sold, gifted, traded, assigned, or combined across accounts, except through features we expressly provide.

- Challenge staking uses Tej Points as a commitment device, not a bet. If you do not complete a challenge, your staked Tej Points go to a Community Wellness Fund (a platform pool) — never to another individual user. Completers receive their stake back plus an app-funded bonus. No real money is ever staked or won. This structure is intended to classify TEJUVA as an Online Social Game under India's Online Gaming Act, 2025, and not as gambling.

- We may revoke, deduct, freeze, expire, or adjust Tej Points where we reasonably believe they were earned through abuse, fraud, error, exploitation of a bug, or breach of these Terms, or where an account is suspended or terminated.

- We may change the Tej Points system — including earn rates, spend options, caps, and expiry — at any time. Tej Points are forfeited without compensation when your account is closed.

Tej Points are a licensed benefit of using the app, not a right, and confer no ownership interest.


9. Vouchers & Rewards

The app may let you redeem Tej Points or subscription benefits for vouchers, discounts, or rewards, including offers from third-party partners.

- Vouchers and rewards are subject to their own terms, validity periods, and availability, and may be limited, changed, or withdrawn at any time.

- Third-party vouchers are provided by the relevant partner. We are not responsible for the partner's goods, services, honouring of the offer, or terms, and your dealings with them are at your own risk.

- Vouchers and rewards have no cash value, cannot be exchanged for cash, and are non-transferable unless expressly stated otherwise.

- We may cancel or reverse a voucher or reward obtained through error, fraud, or abuse.


10. Subscriptions, Payments & Refunds

TEJUVA offers a free tier and paid subscription tiers (currently Pro and Family, with a possible higher tier). Prices, inclusions, and tiers are shown in the app and may change; changes apply from your next billing cycle.

Payments (Razorpay — when live). When paid subscriptions go live, payments will be processed by our payment gateway, Razorpay, and are subject to Razorpay's own terms and privacy policy. We do not collect, see, or store your full card, UPI, or bank details — these are handled directly by Razorpay. By subscribing you authorise the applicable charges, including any recurring charges, through Razorpay.

Auto-renewal. Subscriptions renew automatically at the end of each billing period at the then-current price unless you cancel before the renewal date. You can cancel at any time through the app or the relevant app-store/subscription settings.

Cancellation. When you cancel, your paid features continue until the end of the current paid period, and you are not charged again after that. Cancelling does not delete your account or data — use Settings → Delete My Account for that.

Refunds. Except where a refund is required by applicable law, subscription fees are non-refundable, including for partial periods, unused time, or features you did not use. We may, at our sole discretion and on a case-by-case basis, grant a refund (for example, for a duplicate charge or a proven billing error). Refund requests, and any billing dispute, should be sent to ankit.agrawal79@gmail.com. This section will be finalised once Razorpay is live and must align with Razorpay's requirements and applicable consumer-protection law.

Taxes. Prices include or are exclusive of applicable taxes (such as GST) as indicated at checkout; you are responsible for any taxes that apply to your purchase.


11. Intellectual Property

The app and everything in it — including its name, logo, branding, design, text, graphics, quizzes, algorithms, Ayurvedic content, plans, AI prompts and outputs, software, and compilation — is owned by TEJUVA or its licensors and is protected by intellectual-property laws.

We grant you a limited, personal, non-exclusive, non-transferable, revocable licence to use the app for your own personal wellness purposes, subject to these Terms. You may not copy, reproduce, distribute, publish, modify, create derivative works from, publicly display, sell, license, or commercially exploit any part of the app or its content without our prior written permission, except for content you are expressly allowed to share (such as your own Dosha Identity Card).

All rights not expressly granted are reserved. "TEJUVA", the logo, and related marks are our trademarks; you may not use them without permission.


12. Your Content & Licence to Us

"User Content" means anything you submit through the app — such as daily logs, quiz answers, group responses, challenge activity, feedback, and any text or images you post.

You retain ownership of your User Content. By submitting it, you grant us a worldwide, royalty-free, non-exclusive, sub-licensable licence to host, store, reproduce, process, adapt, and display that content solely to operate, provide, secure, and improve the app and its features for you (for example, to compute your scores, run your groups, and generate your guidance), and as described in the Privacy Policy. We do not sell your content or use it for advertising.

You represent and warrant that you own or have the rights to the content you submit, that it is accurate to the best of your knowledge, and that it does not breach these Terms or any third-party rights. We may remove User Content that breaches these Terms. This licence ends when you delete the relevant content or your account, except for copies retained in backups for a limited period or as required by law, and except for anonymised or aggregated data that no longer identifies you.


13. Third-Party Services

TEJUVA relies on third-party providers to function, including:

- Supabase — database, authentication, and file storage (data hosted in the USA; cross-border transfer)

- Cloudflare — infrastructure used to process the AI Vaidya

- Resend — transactional email

- Razorpay — subscription payments (when live)

- Optionally Wati / AiSensy — WhatsApp wellness nudges, if you opt in

Your use of these services through the app may also be subject to their own terms and privacy policies. We are not responsible for the acts, omissions, availability, security, or content of third-party services, and we do not control them. How these providers handle your data is described in our Privacy Policy. Links to third-party sites are provided for convenience and are not an endorsement.


14. Disclaimer of Warranties

To the maximum extent permitted by law, TEJUVA and all content, features, and services are provided "as is" and "as available", without warranties of any kind, whether express, implied, or statutory, including any implied warranties of merchantability, fitness for a particular purpose, accuracy, and non-infringement.

Without limiting Section 2 (Health & Medical Disclaimer), we do not warrant that: the app will be uninterrupted, secure, or error-free; that defects will be corrected; that the app is free of viruses or harmful components; or that any guidance, score, estimate, or AI output is accurate, complete, reliable, or suitable for your circumstances. Any reliance you place on the app is at your own risk.

Some jurisdictions do not allow the exclusion of certain warranties, so some of the above may not apply to you; in that case, our warranties are limited to the minimum extent permitted by law.


15. Limitation of Liability

To the maximum extent permitted by law, TEJUVA, its owner, personnel, and licensors will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, data, goodwill, health outcomes, or other intangible losses, arising out of or relating to your use of (or inability to use) the app — even if we have been advised of the possibility of such damages.

In particular, we are not liable for any harm, injury, or loss resulting from health, diet, herb, lifestyle, or wellness decisions you make based on the app's guidance, which you use at your own risk and responsibility (see Section 2).

To the maximum extent permitted by law, our total aggregate liability to you for all claims relating to the app will not exceed the greater of (a) the total amount you paid us in subscription fees in the three (3) months immediately before the event giving rise to the claim, or (b) INR 1,000.

Nothing in these Terms excludes or limits any liability that cannot be excluded or limited under applicable law.


16. Indemnification

You agree to indemnify, defend, and hold harmless TEJUVA, its owner, personnel, and licensors from and against any claims, demands, losses, liabilities, damages, costs, and expenses (including reasonable legal fees) arising out of or related to: (a) your use or misuse of the app; (b) your breach of these Terms or the Privacy Policy; (c) your User Content; (d) your violation of any law or of any third party's rights; or (e) any health, wellness, or lifestyle decision you make based on the app. We may assume the exclusive defence of any matter subject to indemnification, in which case you agree to cooperate with us.


17. Suspension & Termination

You may stop using the app at any time and may delete your account through Settings → Delete My Account, which permanently deletes your data as described in the Privacy Policy.

We may suspend, restrict, or terminate your access to the app or any feature, with or without notice, if we reasonably believe you have breached these Terms, abused the service or its gamification mechanics, created risk or legal exposure for us or other users, or where required by law, or if we discontinue the service. Where practicable we will give notice and, for less serious issues, a chance to correct the problem.

On termination: your licence to use the app ends; any Tej Points, vouchers, and unused benefits are forfeited without compensation; and paid subscriptions are handled under Section 10. Sections that by their nature should survive — including Sections 2, 11, 12, 14, 15, 16, and 18 — survive termination.


18. Governing Law & Jurisdiction

These Terms are governed by and construed in accordance with the laws of India, including the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023, without regard to conflict-of-law principles.

Subject to any applicable consumer-protection law, the courts at [INSERT CITY], India shall have exclusive jurisdiction over any dispute arising out of or relating to these Terms or the app. The parties will attempt to resolve any dispute amicably by first raising it with us at ankit.agrawal79@gmail.com before pursuing formal proceedings.


19. Changes to These Terms

We may update these Terms as the app evolves or as the law requires. When we make material changes, we will notify you through a notice within the app on your next login and, for significant changes, by email to your registered address. The "Last updated" date at the top will always reflect the most recent version. Your continued use of TEJUVA after an update takes effect constitutes acceptance of the revised Terms. If you do not agree to the changes, you should stop using the app and may delete your account.


20. General

- Entire agreement. These Terms and the Privacy Policy are the entire agreement between you and us regarding the app and supersede any prior understanding.

- Severability. If any provision is held invalid or unenforceable, the rest remains in full force, and the invalid provision will be applied to the maximum extent permitted.

- No waiver. Our failure to enforce any provision is not a waiver of it.

- Assignment. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or transfer of the business.

- Electronic record. These Terms are an electronic record under the Information Technology Act, 2000 and do not require a physical signature.

- Grievances. Grievances relating to content, conduct, or data are handled by our Grievance Officer as named in the Privacy Policy, in accordance with the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021.


21. Contact Us

For questions about these Terms, your account, billing, or grievances:

TEJUVA

Email: ankit.agrawal79@gmail.com

Website: tejuva.com

We aim to respond to all enquiries within 7 business days.


*TEJUVA is an Ayurvedic wellness guidance platform. Nothing in this app or these Terms constitutes medical advice. Always consult a qualified healthcare professional before making changes to your health practices.*

See also our Privacy Policy.