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Privacy Policy · TEJUVA

Effective date: 9 September 2026

Last updated: September 9, 2026

App name: TEJUVA

Website: tejuva.com

Contact: ankit.agrawal79@gmail.com


1. Who We Are

TEJUVA ("we", "us", "our") is an Ayurvedic wellness application that helps you build a personalised daily wellness practice based on your Prakriti (constitutional type) and Vikriti (current imbalance state).

Legal entity: Ankit Agrawal, sole proprietor, trading as TEJUVA

Registered address: B4, Wadhwa The Address, LBS Road, Ghatkopar West, Mumbai 400086, Maharashtra, India

Contact email: ankit.agrawal79@gmail.com

Website: tejuva.com

Grievance Officer (as required under Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021):

Name: Ankit Agrawal

Email: ankit.agrawal79@gmail.com

Response time: We will acknowledge your grievance within 24 hours and resolve it within 30 days of receipt.

This Privacy Policy explains what personal data we collect, why we collect it, how we use and protect it, and what your rights are under applicable law, including India's Digital Personal Data Protection Act, 2023 (DPDP Act) and the Information Technology Act, 2000.

By using TEJUVA, you agree to this Privacy Policy. If you do not agree, please do not use the app.


2. What Data We Collect

2.1 Account Data

When you create an account:

  • Email address
  • Name (optional, used for personalisation)
  • Password (stored as a secure hash; we never see your actual password)

2.2 Health and Wellness Data *(Sensitive Personal Data under DPDP Act 2023)*

This is the core of what TEJUVA does. We collect:

  • Dosha profile: your Prakriti (constitution) and Vikriti (current imbalance), determined through our assessment quiz
  • Health conditions: conditions you self-report (e.g. diabetes, thyroid issues, PCOS, hypertension) used to filter herb and diet recommendations for safety
  • Daily wellness logs: your self-reported scores across five pillars: Sleep (Nidra), Diet (Ahara), Digestion (Agni), Movement (Vyayama), and Mental state (Manas)
  • Health Score history: your daily 0–100 scores computed from the above logs
  • Biological age estimates: computed from your log patterns, not from medical testing
  • Challenge participation: which wellness challenges you joined, your check-in history, completion status

We collect this data only with your explicit consent, which you provide at the start of the quiz and at account creation. You may withdraw consent and delete all your data at any time (see Section 6).

2.3 Location Data

  • If you choose to join or discover society/neighbourhood groups, we use your approximate location (city or area level) to show you nearby groups. This is optional and you can skip group discovery entirely.

2.4 Usage Data

  • Pages visited within the app, features used, session duration
  • Device type, operating system, browser type
  • Crash reports and error logs (no personal health data included)

2.5 Data You Do NOT Need to Provide

  • Real name (you may use a nickname)
  • Phone number
  • Government ID
  • Payment information (collected directly by Razorpay; we never see your card details)

3. How We Use Your Data

| Data | Why we use it |
|------|---------------|
| Account data | To authenticate you and maintain your account |
| Dosha profile | To generate your personalised Ayurvedic wellness plan |
| Health conditions | To filter herb and diet recommendations for your safety |
| Daily logs | To compute your Health Score, Health Timeline, and Biological Age |
| Log history | To generate your Monthly Health Story and Predictive Nudges |
| Challenge data | To track your 21-Day Challenge progress, Buddy Challenges, and Tej Points balance |
| Location | To show nearby society groups (only if you opt in) |
| Usage data | To fix bugs, improve the app, and understand which features are used |

We do not use your data for:

  • Advertising or ad targeting
  • Sale to third parties
  • Insurance or employment screening
  • Any purpose not listed above

4. Tej Points and Virtual Currency

TEJUVA uses a virtual points system called Tej Points:

  • Tej Points are earned through daily wellness activity and spent on in-app perks (Streak Shields, subscription credits, partner vouchers)
  • Tej Points cannot be redeemed for cash, UPI transfers, or any monetary value
  • Challenge staking uses Tej Points as a commitment device. Non-completers' Tej Points go to a Community Wellness Fund (a platform pool), never to another individual user
  • No user ever wins money, or anything of monetary value, from another user

5. Third-Party Services and Data Transfers

We use the following third-party services to operate TEJUVA:

| Service | Purpose | Data shared | Location |
|---------|---------|-------------|----------|
| **Supabase** | Database, authentication, file storage | All account and health data | USA (cross-border transfer) |
| **Razorpay** | Subscription payments | Payment data only (we never see card details) | India |
| **Resend** | Transactional email | Email address only | USA |
| **Wati / AiSensy** | WhatsApp wellness nudges (opt-in only) | Phone number (if you opt in) | India |

Cross-border transfer notice: Your personal data, including health data, is stored on servers operated by Supabase in the United States. By using TEJUVA, you consent to this transfer. Supabase complies with international data protection standards.

We do not share your data with any other third party except as required by law.


6. Your Rights Under the DPDP Act, 2023

As a data principal under India's Digital Personal Data Protection Act, 2023, you have the following rights:

Right to access: You may request a summary of the personal data we hold about you.

Right to correction: You may request correction of inaccurate data.

Right to erasure: You may delete your account and all associated data at any time. To do so: go to Settings → Delete My Account in the app. This permanently deletes all your data from our systems within 72 hours, including your dosha profile, all daily logs, health scores, challenge history, and Tej Points balance. This action is irreversible.

Right to withdraw consent: You may withdraw consent for data collection at any time by deleting your account. Withdrawal of consent does not affect the lawfulness of processing before withdrawal.

Right to grievance redressal: If you have a complaint about how we handle your data, contact us at ankit.agrawal79@gmail.com. We will respond within 7 business days.

To exercise any of these rights, email us at ankit.agrawal79@gmail.com with the subject line "DPDP Rights Request."


7. Data Retention

| Data type | Retention period |
|-----------|-----------------|
| Account data | Until you delete your account |
| Health and wellness logs | Until you delete your account |
| Challenge history | Until you delete your account |
| Usage and crash logs | 90 days, then automatically deleted |
| Payment records | 7 years (as required by Indian tax law; held by Razorpay, not by us) |

When you delete your account, all data except legally mandated payment records is deleted within 72 hours.


8. Data Security

We take security seriously:

  • All data is transmitted over encrypted HTTPS connections
  • Your password is stored as a bcrypt hash; we cannot see it
  • All database tables have Row-Level Security (RLS) enforced: your data can only be accessed by your authenticated session
  • We conducted a full RLS audit of all database tables before launch
  • Access to the production database is restricted to authorised personnel only

Despite these measures, no system is 100% secure. If you become aware of any security concern, please contact us immediately at ankit.agrawal79@gmail.com.


9. Children's Privacy

Today, TEJUVA is 18+. We do not accept sign-ups from anyone under 18, we ask for your age at sign-up rather than asking you to tick a box, and we do not knowingly collect personal data from anyone under 18. If you believe someone under 18 has created an account, please contact us at ankit.agrawal79@gmail.com and we will delete it promptly.

Our policy is that this will change, in one specific way. Under-18s will be able to join only as a seat added by their own parent or guardian on a Duo, Family or Group plan, with the guardian's consent taken at the point the age is entered. That is not built yet, and until it is, no one under 18 can join TEJUVA at all, including through a family plan. We are saying so here rather than describing a protection that does not exist.


10. Cookies and Tracking

TEJUVA (web app) uses:

  • Session cookies: to keep you logged in across pages. These are essential and cannot be disabled.
  • No advertising cookies: we do not run ads and do not use any ad tracking technology
  • No cross-site tracking: we do not track you across other websites

11. Changes to This Policy

We may update this Privacy Policy as the app evolves. When we make material changes, we will notify you via:

  • A notice within the app on your next login
  • An email to your registered address (for significant changes)

The "Last updated" date at the top of this document will always reflect the most recent version. Continued use of TEJUVA after a policy update constitutes acceptance of the revised policy.


12. Contact Us

For privacy-related questions, data requests, or grievances:

Ankit Agrawal

Email: ankit.agrawal79@gmail.com

Website: tejuva.com

We aim to respond to all privacy-related enquiries within 7 business days.


13. Mandatory Disclosures (IT Rules 2021)

As required under the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021:

Platform name: TEJUVA

Nature of platform: Ayurvedic wellness application (mobile and web)

Legal entity: Ankit Agrawal, sole proprietor, trading as TEJUVA

Registered address: B4, Wadhwa The Address, LBS Road, Ghatkopar West, Mumbai 400086, Maharashtra, India

Grievance Officer: Ankit Agrawal, ankit.agrawal79@gmail.com

Grievance acknowledgement: Within 24 hours of receipt

Grievance resolution: Within 30 days of receipt

Users may submit grievances regarding content, privacy, or data handling to the Grievance Officer at the email above. All communications must include your registered email address and a description of the issue.


14. Governing Law

This Privacy Policy is governed by the laws of India, including the Digital Personal Data Protection Act, 2023 and the Information Technology Act, 2000. Any disputes shall be subject to the exclusive jurisdiction of the courts in India.


*TEJUVA is an Ayurvedic wellness guidance platform. Nothing in this app or this policy constitutes medical advice. Always consult a qualified healthcare professional before making changes to your health practices.*

See also our Terms & Conditions.